AI agent operations with human approval
Record a meeting. Get the process redesigned and the agents running.
IN listens to the people who run the operation, maps today's process, shows where it stalls and what it costs, redesigns it with AI agents and puts it into production — with every decision in the hands of the right person.
- No card
- 14 days free
- Exportable BPMN 2.0
- PT · EN · ES
- SHA-256 ledger
- Transcribing the conversation
- Drawing 17 steps across 4 lanes
- Pain found: document back-and-forth
- Credit Agent checked 8 items
- Awaiting approval: Manager · R$ 210,000.00
- Approved by Marina Costa · record a3f9c2…
The invisible cost
What does a request cost while it waits for a document?
Rework, email back-and-forth, spreadsheets copied by hand and approvals lost in meeting minutes. Nobody sees this cost because it is spread across people. Run the numbers:
240 hours per month back to the team
R$20,400
per month
per year
The Operation plan pays for itself in 2 days
Example calculated with the values above (Brazilian reais). In IN, the gain is measured on the real cases the agents analyze.
How it works
Four steps. From conversation to running operation.
Record or paste
Record the conversation with whoever runs the process right in the browser, upload the audio, paste the transcript or describe it in your own words. In English, Portuguese or Spanish.
- Automatic transcription
- Meetings, documents, manuals
- No weeks-long workshops
See the real process
AI draws today's flow in BPMN swimlanes, points to every pain with the literal quote from the speaker and estimates the hours lost per month.
- As-is map in BPMN 2.0
- Pains with evidence
- Questions to validate with the team
Redesign, don't just automate
The to-be removes steps, runs work in parallel and defines what belongs to the agent, the system and the person. You get prioritized opportunities, ROI and PRD and SDD documents.
- To-be with an owner per step
- ROI in hours and money
- PRD + SDD + .bpmn export
Generated by AI, not drawn by hand
The same process, before and after.
Diagram created by IN from the transcript of a demo meeting about business credit (content in Portuguese). Switch between today's process and the redesigned one.
17
steps today
13
steps after
69%
of the work by agent or system
decisions by a person
Governance an auditor understands
Who answers if it goes wrong? It's in the ledger.
No agent approves beyond the limit a person defined, and none rejects on its own. Every step — received, checked, pending, decided — becomes a SHA-256 chained record with name, amount and time. Any change breaks the chain and shows up in verification.
Example matrix
Approval matrix
Amount bands per level: analyst, manager, committee. The case lands in the queue of someone who can decide.
Dual approval
Above the amount you choose, two different people must approve. The same person never counts twice.
Automatic limit
Optional and set by people: small, complete cases within the rules can be approved on their own.
Verifiable ledger
Hash-chained book. A 16-character code proves to an outsider that the record exists and is intact.
#2041 caso_recebido · API · 9c41e0…
#2042 analise · Agente de Crédito PJ · 51ab7d…
decisao · Marina Costa · aprovar · a3f9c2…
sha256(anterior | conteúdo | data) — chain intact
Why IN
Not a six-month consulting project, not another idle license.
| Traditional consulting | Automation tool | IN | |
|---|---|---|---|
| First process map | Weeks of interviews | You draw it yourself | Minutes, from one meeting |
| Redesign (to-be) with ROI | Yes, in slides | No | Yes, in hours and money |
| Who decides | Stays in the report | Fixed rules in the flow | A person with authority, by amount |
| Audit trail | Minutes and emails | Technical log | Chained, verifiable ledger |
| Open standard | Slide deck | Proprietary format | BPMN 2.0, PRD and SDD |
| Price | By proposal | Per user | Public, from R$ 297.00/month |
Where to start
Processes with documents, rules and decisions gain the most.
Business and consumer credit
AgentChecks documents, rules and debt levels
Approves by authority and amount
Customer onboarding
AgentChecks files and chases what is missing
Releases the account
Procurement and orders
AgentChecks quotes and purchasing policy
Approves the order
Expense reimbursement
AgentReads the receipt and applies the policy
Decides exceptions
Accounts payable
AgentMatches invoice, order and receipt
Releases the payment
Hiring
AgentCollects documents and medical exams
Confirms the hire
Lead qualification
AgentResearches the company and scores it
Chooses who to contact
Contracts and amendments
AgentCompares clauses with the standard
Legal approves deviations
Plans
Pricing on the page. Try before you decide.
14 days free with the Operation plan limits, no card. Prices in Brazilian reais (R$).
Essential
R$297.00/month
- 5 processes mapped per month
- 2 agents in operation
- 300 cases analyzed per month
- 3 users with approval limits
- Cases through the dashboard
- BPMN map, pains, ROI and to-be
- PRD and SDD generated
- SHA-256 audit ledger
Operation
R$897.00/month
- 20 processes mapped per month
- 10 agents in operation
- 3,000 cases analyzed per month
- 15 users with approval limits
- Cases API + decision webhook
- BPMN map, pains, ROI and to-be
- PRD and SDD generated
- SHA-256 audit ledger
Scale
R$2,490.00/month
- 100 processes mapped per month
- 50 agents in operation
- 20,000 cases analyzed per month
- 100 users with approval limits
- Cases API + decision webhook
- BPMN map, pains, ROI and to-be
- PRD and SDD generated
- SHA-256 audit ledger
Enterprise
Unlimited volume, SSO, dedicated environment, tailored contract and DPA, and an exkmo Lead running the operation with your team.
- Unlimited — processes mapped per month
- Unlimited — cases analyzed per month
- SSO, contract and DPA tailored
- Dedicated environment and SLA
- exkmo Lead running the operation
- IN Ignition workshop for the team
FAQ
Does the AI decide for me?+
No. The agent checks, flags what is missing and recommends. A person with authority for that amount decides. Automatic approval exists only if you set a limit, and there is never automatic rejection.
Do I need integrations to start?+
No. You map and operate from the dashboard on day one. When you want, cases arrive through the API and decisions go back to your ERP or CRM through a signed webhook.
Can I trust the map?+
It is a strong starting point: every pain carries the literal quote from the speaker, and the AI lists the open questions. Your team validates and adjusts before going live.
What about company data? (LGPD)+
Data stays in Brazil, separated per company, with role-based access. You control what you send to the agents, and the ledger keeps only what audit needs.
Can I take the process to another tool?+
Yes. The map exports to BPMN 2.0 (opens in Camunda, bpmn.io, Bizagi) and documents to Markdown.
Do you implement it?+
On Enterprise, an exkmo Lead runs mapping, redesign and operation with your team, plus the IN Ignition workshop to train people.
Your next process can be redesigned today.
Record ten minutes of conversation with whoever does the work. IN does the rest.